Measure and monitor the performance of any combination of processes across your organisation
signalsfromnoise® (sfn) is Lightfoot’s statistically based data engine. It’s an always-on visual control & monitoring system that helps uncover hidden insights from your processes and provides robust evidence to support decisions for change or improvement.
Only sfn goes beyond standard SPC based tools to give you real clarity against the background noise of seasonal and cyclical fluctuations.
Because of its patented cyclical and trended adjustment ability, sfn ensures that seasonality is taken into consideration to truly understand what is normal activity or performance within your data.
This means you do not waste time and effort investigating normal events but focus on those that are truly outside the norm.
With sfn you can measure and monitor the performance of any combination of processes from multiple organisations along the full service pathway.
This flexibility to extend and add data sources from providers along a service journey opens the opportunity to collaborate on delivering a truly user-centred journey.
Our intuitive signalsfromnoise® dashboards deliver up-to-the-minute information and reports to people across your organisation, on their computer or mobile device. This enables teams to quickly identify the root causes of process issues and agree the actions that are required to improve outcomes.
Users see only what is relevant to their role, providing clear and timely data to better monitor and improve delivery performance.
Alerts can be automatically sent out when a signal of change is detected, enabling rapid assessment of issues and early corrective action.