sfn® has become an invaluable tool to help the force understand current crime, predict crime trends more accurately and identify where the force can make performance gains in dealing with crime.
Inspector Chris Harvey, Norfolk Constabulary - August 2008
….sfn provides the foundation for our meetings and the foundation for everything we do.
Andy Parker, Associate Director of Operations A&E Services, Great Western Ambulance Service
….it would have been impossible for us to have achieved such a remarkable improvement without the information and insights that sfn provided about the Trust’s performance and the areas which required most urgent attention.
Alan Murray, Chief Executive, Welsh Ambulance Service
Software does not change performance, officers and staff actions accomplish that. However, with all officers and staff being able to see so clearly performance over time, the clear points of leverage for improvement, and the categorical impact of actions using the signalsfromnoise software from Lightfoot Solutions - this has accelerated our rise to ‘Beacon’ status amongst similar Forces
Sir Paul Scott-Lee, Chief Constable, West Midlands Police Service
The force is widely perceived to be a ‘Beacon’ force and in the last 12 months has been visited on numerous occasions by other forces and outside bodies, looking specifically at their use of Six Sigma, signalsfromnoise software
HMIC report for West Midlands Police, October ’07