Designed to maximise realised benefits, sfn® directs where valuable performance improvement effort should be focussed. It does this by:
-
Pinpointing for action individual performances outside of the calculated norm (three standard deviations)
for each process.
- Correcting these prioritised root causes is the efficient way to significantly improve results.
-
Calculating and displaying the systemic variability (inconsistency) in each process as currently
designed and operated.
- Actioning a small number of high impact root causes can halve variability, improving cost and service levels.
-
Calculating and displaying actual and predicted trends in performance, be they "straight-line", cyclic,
seasonal or any combination.
- As an example, acting on an early warning of an emerging deteriorating trend of 0.6% a week prevents what will otherwise become a 7.8% deterioration after three months.
-
Predicting future activity and performance levels.
- Enabling more accurate demand/resource matching thus significantly reducing the wasted cost of over-resourcing and the impact on service levels of under-resourcing.