Product Overview
We have analysed the requirements of users of the SAP® Customer Service module and built a "plug-and-play" version of the sfn® software.
Our Sfn SAP Customer Service Improvement package is an on-line tool that enables suppliers to improve the customer experience from initial enquiry through to satisfactory receipt of invoice.
The key features of our package are:
- The package is operated via an easy-to-use graphical interface.
- It automatically configures your organisational hierarchy and KPI structures from SAP.
- It automatically refreshes data from SAP on a user configured basis.