The Public Sector faces continuing demands to improve efficiency, use its resources effectively and deliver value for money for the taxpayer.  To meet this expectations, government departments need to continuously improve their performance and ensure that they are clear about their objectives / priorities and are focused on outputs and outcomes.

Lightfoot Solutions' continuous improvement methodology (based on lean / six sigma and other world-leading performance models) enables government departments to plan, challenge, manage, monitor, improve and control their performance.  Working closely with our clients we help identify what needs to be improved and what is working well within and across departments.

Our unique signalsfromnoise® (sfn) software also highlights the consistency with which the service is delivered and the resources required to manage the variances.  The evidence framework developed is capable of confidently supporting change decision making from both a service outcome and investment perspective.

Once deployed sfn provides an automatic visual feedback to all service stakeholders on a daily basis that clearly shows how service delivery is improving and so support sustained positive change, avoiding the back sliding effect that has been seen in historic change initiatives.

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