Transformation in the Communications Centre
At the very heart of any ambulance service is clear and unambiguous communication between the control room and operational resources as a normal part of day-to-day operations....
At the very heart of any ambulance service is clear and unambiguous communication between the control room and operational resources as a normal part of day-to-day operations....
Organisational change always needs to be carefully managed but when ‘game-changing’ transformation was called for, St John Ambulance New Zealand looked to Lightfoot Solutions to help engage staff on the...
Lightfoot Solutions combines its methodology and its sfn platform into a single solution which enables organisations to rigorously and objectively travel the performance improvement journey...
BT Operate ruthlessly drove out “waste” in its end-to-end order to delivery processes, so that it could efficiently deliver global networked solutions to the world’s largest and most demanding customers....
Norfolk Constabulary has been able to target its crime-fighting efforts more effectively thanks to the introduction of the signalsfromnoise performance management software from Lightfoot Solutions....