A powerful approach to performance management

September 08

Lightfoot Engaged by the Highways Agency Traffic Officer Service .....

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Support


Helping you integrate our methodology and toolset into your work practices to maximise your performance.



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Tools


'Signals from Noise' (SfN') will help you identify critical data to analyse performance and model change through 'what if' scenarios.


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Methodology


How we apply the framework that analyses your data and identifies your KPIs, we call it Managing By Signals®



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Testimonials


The Lightfoot experience for our customers, large and small, from every major industry,



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Welcome to Lightfoot Solutions

Lightfoot Solutions helps businesses maximise their performance by providing them with organisational insight and enabling change management through our tools and processes.

By working with Lightfoot and our 'Signals From Noise' (SfN) toolset, we can help you isolate the challenges you face in improving your business, pinpoint the changes you should make and identify and manage the resources that will help you achieve your goals.






….it would have been impossible for us to have achieved such a remarkable improvement without the information and insights that sfn provided about the Trust’s performance and the areas which required most urgent attention.

Alan Murray, Chief Executive, Welsh Ambulance Service

Software does not change performance, officers and staff actions accomplish that. However, with all officers and staff being able to see so clearly performance over time, the clear points of leverage for improvement, and the categorical impact of actions using the signalsfromnoise software from Lightfoot Solutions - this has accelerated our rise to ‘Beacon’ status amongst similar Forces

Sir Paul Scott-Lee, Chief Constable, West Midlands Police Service

The force is widely perceived to be a ‘Beacon’ force and in the last 12 months has been visited on numerous occasions by other forces and outside bodies, looking specifically at their use of Six Sigma, signalsfromnoise software

HMIC report for West Midlands Police, October ’07



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